Contact Us
Let’s Build Something Great Together
Ready to maximize your IT investment with open source solutions? We’d love to hear about your project.
Get In Touch
Phone
+27 (0)XX XXX-XXXX
Best for: Quick questions, urgent support, initial consultations
Location
South Africa
On-site services available in major metros. Remote services nationwide.
What We Need To Know
To provide you with an accurate assessment and quote, please include:
- Current Infrastructure - What systems are you running now?
- Pain Points - What challenges are you facing?
- User Count - How many users need access?
- Data Volume - Approximate storage requirements?
- Budget Range - What's your investment comfort zone?
- Timeline - When do you need this implemented?
- Priority Services - Email, cloud storage, VPN, virtualization?
Free Consultation Includes
Infrastructure Assessment
We review your current setup and identify optimization opportunities.
Cost Comparison
See exactly how much you can save with open source alternatives.
Solution Design
High-level architecture for your specific requirements.
Implementation Roadmap
Clear path from current state to desired infrastructure.
Common Inquiries
New Infrastructure
“We’re setting up a new office and need complete IT infrastructure.”
Response Time: 24-48 hours with initial assessment and proposal
Migration Projects
“We want to move from [Exchange/Office 365/VMware] to open source.”
Response Time: 48-72 hours with migration plan and cost analysis
Support & Management
“We have infrastructure but need expert Linux administration.”
Response Time: 24 hours with support options and pricing
Emergency Support
“Our [email/server/VPN] is down and we need immediate help.”
Response Time: Same business day for emergency situations
Service Locations
On-Site Services
Available in major South African metros:
- Johannesburg / Pretoria
- Cape Town
- Durban
- Port Elizabeth / Gqeberha
- Bloemfontein
Remote Services
- Anywhere in South Africa
- Initial setup can be done remotely for most services
- Hybrid approach: critical components on-site, follow-up remote
Business Hours
Monday - Friday: 8:00 AM - 6:00 PM SAST Saturday: By appointment Sunday: Emergency support only
Emergency Support: Available 24/7 for critical infrastructure issues (existing clients)
What Happens Next?
1. Initial Contact - Reach out via email or phone 2. Discovery Call - 30-minute discussion about your needs 3. Assessment - We evaluate requirements and constraints 4. Proposal - Detailed solution design and cost breakdown 5. Agreement - Project scope and timeline confirmation 6. Implementation - Expert deployment and configuration 7. Training - Knowledge transfer to your team 8. Support - Ongoing monitoring and maintenance
Technical Support
For existing clients:
Email: support@openss.co.za Emergency: +27 (0)XX XXX-XXXX (24/7 for critical issues)
Quick Questions?
“Do you support [specific technology]?” If it’s open source and Linux-based, probably yes. Email us to confirm.
“Can you work with our existing hardware?” Almost always. We’re hardware-agnostic and can work with most server platforms.
“Do you provide training?” Yes! Comprehensive training is included in all implementation projects.
“What about ongoing support?” We offer various support tiers from ad-hoc to fully managed services.
“Can you help with compliance (POPIA, GDPR)?” Absolutely. Data sovereignty and compliance are major open source advantages.
Ready To Get Started?
No pressure, no commitment - just expert advice on how open source can work for you.